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FIDES IN REALITYFIDELIS ODIEGWU TOBECHUKWU
Home Music Videos Writings Gallery About Services Contact Cart Purchase Access Client Portal

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Frequently Asked Questions

Clear answers about purchases, services, client work and privacy.

What is Fides in Reality?

Fides in Reality is the personal and professional platform of Fidelis Odiegwu Tobechukwu, bringing together writings, music, videos, projects and professional services.

How do I request a professional service?

Open Services, choose the relevant service and send a professional enquiry. A private client workspace is created for discussion, files, quotation and progress.

Must every service require full payment before work begin?

No. Paid work may require full payment or, where offered, a 50% deposit followed by the balance.

When can work begin after a quotation?

For split-payment work, a verified deposit can allow work to proceed. Full-payment jobs follow the payment terms shown in the client portal.

When can I download final paid work?

Final paid deliverables are released after the required balance has been verified.

How many corrections can I request?

The standard client workflow allows up to two correction rounds after delivery. A materially new scope may require a separate quotation.

What if I am satisfied with the work?

Select Conclude in the client portal. The work closes immediately.

What if I do nothing after delivery?

The review period is up to 30 days. If no permitted correction or conclusion action is taken, the work may close automatically.

What happens to my files after closure?

Physical client-work files may be permanently deleted without backup when the work closes. Limited database records can remain for legitimate records, payments, security and legal purposes.

Can I get a refund?

It depends on the transaction, work already performed, the reason and applicable consumer rights. See the Refund & Cancellation Policy.

Can I share a purchased writing or music file?

A normal purchase is for personal use unless the product expressly says otherwise. It does not ordinarily permit resale or public redistribution.

How are my personal details handled?

See the Privacy Policy. Fides in Reality processes information needed for the service, transactions, security and lawful administration, subject to applicable rights.

Can I reject cookies?

You can reject optional cookies. Strictly necessary technologies used for security, sessions and requested functionality remain active.

How do I contact support?

Email [email protected]. For client work, the private workspace is normally the best place to discuss a specific job.

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